Privacy Policy

Digital NNS is a digital evolution project run by Northfield Community Partnership and funded by Birmingham City Council. We operate primarily in Birmingham, UK.

At Digital NNS/Northfield Community Partnership (“Digital NNS/NCP, we, us, our”), we respect the privacy of every person who visits and/or subscribes to our website and online publications (“user”). This Privacy Policy outlines the personal data we may collect about you and how we may process and use it.

Contact information

Digital NNS, Northfield Community Partnership

693 Bristol Road South, Northfield, Birmingham B31 2JT

Email: info@digitalnns.org.uk

Why we collect data

Digital NNS/NCP collect, store and process personal data for the following purposes:

Enquiries to Digital NNS/NCP submitted via the contact form on the website or email.
Delivering and maintaining any relevant training and skills development workshops and events.
Potential participants and attendees at our workshops and events.
Allowing user comments on our content.
Compiling a mailing list of newsletter sign ups.
Survey and feedback about Digital NNS/NCP as well as our events and workshops.

Collection of personal data

We collect personal data to provide services and features that most likely meet our users’ needs. We may collect personal information about:

Usage of this website
Information contained in enquiries submitted through the contact form
Information contained in subscription to our newsletter
Information contained in event booking forms
Information provided in surveys or feedback forms

Please note that digitalnns.org.uk (“this website”) might contain links to external websites and third-party services. This Privacy Policy does not cover the activities from the external sites and third parties. Please consult the third party websites’ Privacy Policies for information on how the user’s data Is used by them.

Types of data collected

Among the types of personal data that this website collects, by itself or through third parties, there are: first name; last name; organisation name; job title; email address; username; various types of data.
Personal Data may be freely provided by the user/visitor of this website.
Unless specified otherwise, all data requested by this website is mandatory and failure to provide this data may make it impossible for this website to provide its services. In cases where this website specifically states that some data is not mandatory, users are free not to communicate this data without consequences to the availability or the functioning of the service.
Users who are uncertain about which personal data is mandatory are welcome to contact us.
Any use of Cookies – or of other tracking tools – by this website or by the owners of third-party services used by this website serves the purpose of providing the service required by the user, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this website and confirm that they have the third party’s consent to provide the data to us.

Mode and place of processing the Data

Methods of processing

We take appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of personal data.
Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to Digital NNS/NCP, in some cases, the user’s data may be accessible to external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by Digital NNS/NCP. The updated list of these parties may be requested from Digital NNS/NCP at any time.

Legal basis of processing

Digital NNS/NCP may process personal data relating to users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: Under some legislations Digital NNS/NCP may be allowed to process personal data until the user objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of personal data is subject to European data protection law;
provision of Data is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which Digital NNS/NCP is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in Digital NNS/NCP;
processing is necessary for the purposes of the legitimate interests pursued by Digital NNS/NCP or by a third party.

In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at our operating offices and in any other places where the parties involved in the processing are located.

Depending on the user’s location, data transfers may involve transferring the user’s data to a country other than their own. To find out more about the place of processing of such transferred data, users can check the section containing details about the processing of personal data.

Users are also entitled to learn about the legal basis of data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard their data.

If any such transfer takes place, users can find out more by checking the relevant sections of this document or inquire with us using the information provided in the contact section.

Retention time

Personal data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

Personal data collected for purposes related to the performance of a contract between Digital NNS/NCP and the user shall be retained until such contract has been fully performed.
Personal data collected for the purposes of Digital NNS/NCP’s legitimate interests shall be retained as long as needed to fulfil such purposes. Users may find specific information regarding the legitimate interests pursued Digital NNS/NCP within the relevant sections of this document or by Digital NNS/NCP.

Digital NNS/NCP may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, personal data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

How we use and process collected data

Personal data concerning the user is collected to allow Digital NNS/NCP to provide its service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Contacting the User, Managing contacts and sending emails and messages, Managing landing and invitation pages, Interaction with data collection platforms and other third parties, Interaction with external social networks and platforms, Content commenting, and Interaction with online survey platforms.

For specific information about the personal data used for each purpose, the user may refer to the sections outlined below.

Analytics

Google Analytics

We use Google Analytics to monitor and analyse web traffic on the website. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Cookies; Usage Data.
Place of processing: United States
Please review Google’s Privacy Policy. You may choose to Opt Out.

MonsterInsights

MonsterInsights is a Google Analytics WordPress plugin.

Personal data processed: Cookies; Usage data.

Please review MonsterInsights’ Privacy Policy.

Contacting the user

Contact form

By filling in the contact form with personal details, the user authorises Digital NNS/NCP to use these details to reply to requests for information, quotes or any other kind of request as indicated in the comment/message section.

Personal Data processed: first name, last name, organisation name, email address

Mailing list or newsletter

By subscribing to the newsletter, the user’s email address will be added to the mailing list of those who may receive email messages containing information of promotional nature concerning Digital NNS/NCP and/or this website. Your personal data might also be added to this list as a result of signing up to one of our events or workshops.

Personal Data processed: first name, last name, organisation name, email address

Content commenting

Comment system managed directly (this website)

This website has its own content comment system. Content commenting allows users to make and publish their comments on the contents of this website. Depending on the settings chosen by Digital NNS/NCP, users may also leave anonymous comments. If there is an email address among the personal data provided by the user, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.

Personal data processed: first name, last name, email address

Interaction with data collection platforms and other third parties

Mailchimp

Mailchimp is a newsletter service that sends out newsletters via email to a list of subscribers. We use Mailchimp to allow users to subscribe to our newsletter and send out newsletters to a mailing list of subscribers.

Personal data processed: first name, last name, organisation name, email address

Interaction with external social networks and platforms

This service allows the user to interact with social networks or other external platforms directly from the pages of this website. The interaction and information obtained through this website are always subject to the user’s privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when users do not use it. It is recommended to log out from the respective services in order to make sure that the processed data on this website is not being connected back to the user’s profile.

Digital NNS/NCP does not sell or pass on personal contact details to any organisation and will not do so in future without asking for your consent.

The rights of users

Users may exercise certain rights regarding their data processed on this website.

In particular, users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.
Object to processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
Access their data. Users have the right to learn if data is being processed by Digital NNS/NCP, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.
Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, Digital NNS/NCP will not process their data for any purpose other than storing it.
Have their personal data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their data from Digital NNS/NCP.
Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the data is processed by automated means and that the processing is based on the user’s consent, on a contract which the user is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where personal data is processed for a public interest, in the exercise of an official authority vested in Digital NNS/NCP or for the purposes of the legitimate interests pursued Digital NNS/NCP, users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their personal data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether Digital NNS/NCP is processing personal data for direct marketing purposes, users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise user rights can be directed to Digital NNS/NCP through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by Digital NNS/NCP as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The user’s personal data may be used for legal purposes by Digital NNS/NCP in Court or in the stages leading to possible legal action arising from improper use of this website or the related services.

The user declares to be aware that Digital NNS/NCP may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this website may provide the user with additional and contextual information concerning particular services or the collection and processing of personal data upon request.

System logs and maintenance

For operation and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (system logs) use other personal data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of personal data may be requested from Digital NNS/NCP at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

Digital NNS/NCP reserves the right to make changes to this privacy policy at any time by notifying its users on this page and possibly within this website and/or – as far as technically and legally feasible – sending a notice to users via any contact information available to Digital NNS/NCP. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the user’s consent, Digital NNS/NCP shall collect new consent from the user, where required.

Latest update: 8 June, 2023