Core team
Rickie Josen
Community Lead
Rickie is an accomplished learning and development specialist with over 15 years’ experience supporting charities, social enterprises, and community organisations. She brings extensive expertise in digital skills training and inclusive programme design, including delivering digital marketing programmes for Birmingham community leaders through the NNS networks.
Adding to her long list of initiatives supporting Birmingham’s third sector, Rickie serves as Chair of ecobirmingham and is a former trustee of FareShare Midlands. She is enthusiastic about embedding inclusivity and collaboration into everything she does.
Ibtissam Bouseta
Admin & Communications Officer
Ibtissam is a communications professional with a passion for creating content that inspires action. She has worked for over five years across social media, web and print marketing, bringing ideas to life through storytelling and engaging campaigns.
She thrives on using her energy and skills for meaningful projects that support underserved communities, connect people with each other and with the planet. When not working on Digital NNS, Ibtissam’s focused on making wellbeing services more accessible or volunteering at the Moseley Farmers Market, where she helps spread awareness about healthy eating and sustainable farming.
Gena Ng
Admin & Communications Officer (Currently on maternity leave)
Having been in love with words and the digital world for most of her life, Gena began her career as an online news producer. Not one to shy away from challenges, she has taken on other roles across the public and private sectors that include digital marketing, corporate communications and teaching.
Project Advisory Group
The core team is further supported by an independent Project Advisory Group.
Dipali Chandra
Dipali is Secretary of the West Midlands Funders Network, Trustee of Birmingham Community Matters, and works as freelance consultant on funding for Handsworth Charity and City of London Corporation, City Bridge Foundation.
Kate Gordon
Kate has worked in the voluntary sector for many years in various roles from front line support to regional infrastructure. She is lo-tech but interested in how voluntary organisations can capture and present data, and use it to evidence impact and need.
James Bowles
James is an Impact Adviser in the Impact Accelerator at Charities Aid Foundation, where he provides strategic support and advisory services to funders and charities in the UK, North America and elsewhere.
Laura Creaven
Laura is an experienced and award-winning communicator with a demonstrated history of working in marketing, events management, public relations and communications, both online and off. She is currently a Trusts Executive at St Basils charity.